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      Wren Kitchens

      Engaged Employer

      Wren Kitchens reviews

      Cannot fault the amount of time, money and effort Wren put into their staff. - Kitchen Designer Wren Kitchens Employee Review

      5.0
      Nov 5, 2018
      Kitchen designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I have been with Wren for 4 weeks so far, and I have loved every minute of it. The training is intense but Wren will pull out all the stops to make you a confident, independent kitchen designer. - The training at The Nest (HQ) is second to none. I was placed with an amazing group of people (17 in total) plus Vicky Ansell, who is by far the best coach I have ever had. It will be intense and lots of information will be fed at a crazy pace, but nothing like practice and a keen interest in what you're doing to smoothen out the bumps along the way. - The earning potential is uncapped; your hard work will determine your salary at the end of the month, so you know that you put in is more or less what you will get out. - Wren has recently earned the second spot for the best employer to work for in the UK. I think that speaks volumes of where Wren are at the moment and what your expectactions as a future employee can be.

      Cons

      Nothing I can suggest at the moment.

      Explore other reviews about Wren Kitchens

      5.0
      Mar 12, 2026
      Hr advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

      Cons

      None that I can think of!

      avatar
      Wren Kitchens Response
      3mo
      Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
      4.0
      Jan 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong opportunity to learn and retain role-specific knowledge. Hands on experience with Salesforce (CRM). Encouraged to troubleshoot and resolve issues independently without over reliance on support. Coworkers are consistently helpful and collaborative within departments. Team culture is supportive and driven to help each other succeed. Customer service processes within the call center are generally well structured. Company provides the necessary tools and supplies to do the job.

      Cons

      Role requires constant attention to detail, which can be mentally taxing. In some cases, answers for client inquiries require escalation, delaying resolution. Cross department communication and processes outside of the call center can be unclear or inconsistent. Certain policies add extra steps that slow down issue resolution for customers. Pay is acceptable but could be more competitive for the level of responsibility. Fixed schedule (9:00–5:30) offers limited flexibility.

      avatar
      Wren Kitchens Response
      5mo
      Hello, thank you for taking the time to share such a comprehensive and thoughtful review of your experience with us. It really helps us deeply understand how our teams feel and understand where improvements may need to be considered. We're really pleased to hear that you've found the team culture supportive, the training and tools effective and that you've had the opportunity to build strong role-specific knowledge and experience. We also appreciate your honest and constructive feedback regarding workload, attention to detail, escalation processes, cross-department communication, flexibility, and compensation. These are important considerations, and insights like yours help inform ongoing discussions around how we can streamline processes, improve clarity between teams, and continue to support our frontline colleagues. If you have any further feedback, suggestions or would like to explain your experience in further detail please don't hesitate to contact us at LetsTalk@Wrenkitchens.com. Thank you again for your openness and engagement. We appreciate your contribution and are glad to have you as part of the Wren team.
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