Everyone’s forced to write 5* reviews in compulsory training - Designer Wren Kitchens Employee Review

1.0
Feb 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- The other designers were great - Sell your soul and beg customers for their business and you may earn a decent wage one month

Cons

- It is literally a COMPULSORY part of EVERYONES training to enrol in Glass Door and write a 5* review. They stop your training for like 15 mins for you to do this. - Don’t expect your days off to be together. - Management advocate you NOT to take a break during 12hour days, in fact they’ll manage your diary so you’re in back to back appointments all day - Management have FAVOURITES and will give you the promising Leads or withhold Leads, depending on your working relationship. Top Sellers are fed the great Leads without lifting a finger. - Aggressive sales environment. The entire showroom got called awful names on a regular basis if targets weren’t hit to say they were not funding the GM’s mortgage. - Have to start 30 mins early without pay for morning meetings on weekends, 15mins weekdays. - You will work so much overtime but never be paid for it. The expectation is that if you sell that kitchen then you get commission. Tough luck if it doesn’t sell - If one of your colleagues steals one of your customers, nothing is done about it. So they will earn the commission even if you did all the work and there’s nothing you can do about it. - You are forced to chase your customers who didn’t buy on their first sit on a weekly basis, it’s frustrating for the customer and you.

Explore other reviews about Wren Kitchens

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

avatar
Wren Kitchens Response
4mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Vacation time. Off 2 plus weeks paid for Christmas

Cons

Disorganized. Everything is an emergency. If new emergency comes up forget last emergency till after current emergency is taken care of.

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