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      Wren Kitchens

      Engaged Employer

      Wren Kitchens reviews

      Avoid - Warranty Administrator Wren Kitchens Employee Review

      4.0
      Aug 21, 2023
      Warranty administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good facilities, free gym, canteens

      Cons

      upper management seem to fight against their customer service, everything going wrong is the fault of those on the floor the company cant deliver on outcomes you provide, manufacturing repeatedly make faulty products so the same customers keep coming back insanely high call waits little authority or clear authority tree for you to follow. Processes and department organisation changed constantly to try and fix issues that aren't actually related to the department, no formal warranty training system.

      avatar
      Wren Kitchens Response
      2y
      Thank you for taking the time to share your feedback. We value the insights of our employees as they play a crucial role in helping us improve and grow as a company. We're glad to hear that you appreciate our on-site facilities, including our free gym and canteens. Providing a comfortable and enjoyable workplace is important to us, and we're committed to maintaining these amenities. We'd like to address some of the points you raised in your review. While we understand your concerns about upper management and the perception of accountability, it's essential to note that we continuously strive to enhance our operations and customer service. Our goal is to provide the best possible experience for both our employees and customers. We encourage you to reach out to letstalk@wrenkitchens.com if you'd like to provide more information or discuss your suggestions in greater detail. Your input is invaluable as we strive to make Wren Kitchens an even better place to work. Thank you again for your feedback, and we look forward to continuing our journey of improvement together. Best regards, The Wren Kitchens Team

      Explore other reviews about Wren Kitchens

      5.0
      Mar 12, 2026
      Hr advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

      Cons

      None that I can think of!

      avatar
      Wren Kitchens Response
      4mo
      Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
      1.0
      Jul 9, 2026
      Parts planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation time. Off 2 plus weeks paid for Christmas

      Cons

      Disorganized. Everything is an emergency. If new emergency comes up forget last emergency till after current emergency is taken care of.

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