Honest review - Kitchen Sales Designer Wren Kitchens Employee Review

1.0
Apr 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Chance to make good money

Cons

If you want your creativity, passion to design and working with people to decline. Then work here!! Company strives on Hard selling, which put the customer off. It also puts you in the position where you’re constantly under pressure to call and pester each customer to buy a kitchen. Manager is quite depressing, bring personal problems to work. The staff can be quite cliquey. Manager is bias and really negative when speaking to team during briefs and one on one meetings. Manager and company will get rid of you easily during your probational period. The threshold to make commission is quite high and unrealistic. Especially if you live in an area where people do not want to spend their life saving on getting a new kitchen. The hours are very intense, if you like to spend time with your family. Just be prepared to never see your weekends and bank holidays. Every Boxing Day, you have to work 10 days in a row. Not allowed to take any holidays in December. Most importantly, there’s no point taking holidays as your figures and target will be affected and if you can’t make up for it you’ll be on the chopping block to be fired. Showroom managers have their favourite designers who sits and do the bare minimum and be given all the opportunities, while everyone else pull their weight and find their own customer. Manager will turn your Web leads off(opportunity for customer to book appointments on the website ) as a punishment for not selling enough kitchen. Lastly, wren is temporary job for most. They have a high turn over, check their stats.

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Wren Kitchens Response
1y
Thanks for sharing your detailed feedback with us! We really appreciate your comments about the potential to earn good money at Wren Kitchens. We’re concerned about the issues you’ve raised regarding company culture, management practices, and the work environment. We take these seriously and regret that this has been your experience. Your thoughts on the pressure of hard selling, management behavior, commission thresholds, and work-life balance are really valuable to us. We want to create a supportive and fair workplace for everyone, and we’ll be reviewing our practices to address these concerns. If you’d like to discuss your experiences further or share more details, please reach out at LetsTalk@WrenKitchens.com. Your feedback is crucial as we work to improve our work environment and better support our team. Thanks for bringing this to our attention!

Explore other reviews about Wren Kitchens

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
4mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Vacation time. Off 2 plus weeks paid for Christmas

Cons

Disorganized. Everything is an emergency. If new emergency comes up forget last emergency till after current emergency is taken care of.

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