They do not stand by the values they say they do - Kitchen Designer Wren Kitchens Employee Review

2.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

They are rapidly expanding so there is lots of room to move up and grow within the company. Time off is really not an issue, I would say they’re very generous with it. It’s also nice to have a consistent schedule every week even if two days a week you have to be there a bit late. They have a great training programme and you learn a lot.

Cons

They have attempted to cut costs by combining the sales person and designer role but that then means you, as a designer, are not getting a competitive pay for the industry. The reason the training is so good is because they are making you take on a LOT of liability. Almost no one is getting the amount of commission they tell you they are during your interview and they make it as difficult as possible to actually pay you the commission they promise. There is a huge emphasis on “shame” from the management team which drives a feeling of demotivation within the sales team. Designers who are not at the top are constantly belittled and spoken down to. You will also be reprimanded with possible disciplinary action for having order cancellations but you are pressured to get customers to put orders in regardless of whether they are sure about their purchase. So the feeling is you’re “damned if you do, damned if you don’t”. It’s hard to watch good people get yelled at instead of helped. Lastly, be wary of reviews on here because it is now part of their training to have new employees make a review on glassdoors and indeed on their monitored computers.

Explore other reviews about Wren Kitchens

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the company was run out of the UK HQ and had no real marketing function

Cons

Many and they filed for Chapter 7 bankruptcy in August 2026

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