4.0
Mar 24, 2023
Current employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
Fantastic Customer Support management team, strong teamwork, great communication, flexibility in scheduling, and continuous learning opportunities.
Cons
The Customer Support team handles the brunt of customer communication, de-escalation, platform education, content moderation, and user review without adequate hourly pay.