Need for new leadership - Dispatcher XPO Employee Review

1.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The hours are good. Opportunity for overtime. Convenient to home.

Cons

Currently the manager and supervisory staff are inept. They set rules and never follow up on them to ensure that every employee is on the same page. They select and choose who they allow to have free reign at the location. Mostly their friends and family whom they have employed. There is no room for advancement. The don't perform yearly reviews which means no salary increases. For it to be a call center they are understaffed most of the time. They expect excellence from the employees but pay nothing.

Explore other reviews about XPO

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

mon-fri, great work life balance, awesome team to work with and assigned trucking.

Cons

unstable hours, management is decent but alot of errors while out in the field such as never knowing routes and assigning P/D that fall out of someone's consistent route but as a senior driver there it was wasnt all that bad

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

See reviews by: Helpful|Rating|Date|All