Question 1

Is XPO a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at XPO have rated their employer with 2.9 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of XPO employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at XPO now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at XPO.

Question 2

Does XPO pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at XPO with 3.1 out of 5 stars based on 47 anonymously submitted employee reviews. This is 20.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at XPO.

Question 3

How happy are Customer Service Representative CSR professionals working at XPO?

Accepted Answer

65% of Customer Service Representative CSR employees at XPO would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Customer Service Representative CSR professionals have also rated XPO with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at XPO?

Accepted Answer

Freight Operations Supervisor (136), Operations Manager (115), Dock Worker (110), Operations Supervisor (107), Material Handler (106), Customer Service Representative (92), Manager (86), Truck Driver (86), Account Executive (80), Forklift Operator (70), Supervisor (64), Warehouse Operative (63), Warehouse Worker (60), Account Manager (55), Customer Service Representative (CSR) (48)

Question 5

What are the pros of working at XPO according to real employee reviews?

Accepted Answer

"Pay is good and you don't have a bunch of outside obligations that follow you home." ((in 464 reviews)); "Good benefits and 401k." ((in 323 reviews)); "He people I work with are great and I enjoy the challenge of my job." ((in 283 reviews)); "Great opportunities for career growth and development at all levels including established apprenticeship and graduate schemes!" ((in 108 reviews)); "Great management and leadership!" ((in 101 reviews))

Question 6

What are the cons of working at XPO according to real employee reviews?

Accepted Answer

"Fast paced environment and long hours (in some areas) may not be for everyone." ((in 187 reviews)); "No work life balance Find out next start time when you finish your shift Favourites get better runs/jobs" ((in 125 reviews)); "A few bad eggs as managers have racist attitude" ((in 88 reviews)); "No training for any departments" ((in 78 reviews)); "No communication from top down." ((in 62 reviews))

XPO

XPO Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't work here

Great if you're a driver, ehhhhhhh if you're anyone else

Fast pace environment

Jobs at XPO

XPO reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

XPO reviews FAQs

Jobs at XPO