Big company with a big heart - QA Analyst Xero Employee Review

5.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

* Lots of opportunities to try different roles in the company, because it's still growing even bigger there's new teams and roles opening up all the time * Management actively keeping the culture the same as it was when it was a small, passionate, startup company - valuing highly it's people and their skills, ownership over your work, and beautiful software * Great office to work in with quite a few bonuses - free barista style coffee, cooldrinks, fruit. Facilities people are wonderful and take on board suggestions if possible. * Great LTI program with shares, excellent salary packages. * Fantastic team building events, including a big conference in Wellington that the development team gets to go to, which is a highlight of the year.

Cons

* No free parking in Auckland, though there are public spaces available for a bit of a walk * The challenge of being in a market that's so competitive, is the company needs to move fast and often make big changes to redirect their efforts to meet what customers want. That might mean changing teams every now and then, or parking software to work on something more urgent. This can feel a bit frustrating in the short term but better than working on something that's not really useful to the customer.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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