Poor leadership / lack of vision in the executive / senior management ranks. - Senior Program Manager Xerox Employee Review

3.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Outstanding people to work with at the operational levels, worldwide. Very collaborative, cross-functional work environment. With a few exceptions, management at the mid and lower levels is excellent. Great work / life balance. Despite its mis-steps, Xerox still has valuable brand cachet.

Cons

Hyper-micro-management from the executive / senior management levels. Lots of political infighting and castle guarding at senior levels that trickles down in the form of poor management decisions. Conflicting business metrics drive management to push initiatives that benefit their own teams, with less than optimal results for the corporation and stakeholders.

Explore other reviews about Xerox

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job for entry level customer service and easy to climb corperate ladder.

Cons

Managment team is difficult to work with

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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