Terrible Product - Terrible Work Environment - Anonymous employee XiFin Employee Review

Thank you for taking the time to comment on Glassdoor. XIFIN does appreciate constructive criticism and where appropriate has and will take the necessary actions to improve the value delivered to our customers and employees. The Healthcare Industry in general and certainly the diagnostic segment we serve is undergoing rapid change and thus requires a high caliber company like XIFIN to maintain the most current and encompassing Software products. XIFIN provides timely releases to address mission critical needs of our constituents. Furthermore, to optimize our operations we have, where appropriate, compartmentalized our software engineering professionals to focus on their areas of expertise as opposed to having a cadre of software generalists. At the same time, our senior team clearly has a holistic view of the product and its capabilities and often meets with employees to share this knowledge. The XIFIN product provides our customers with technology that automates the processing of transactions. This approach is most efficient as it minimizes manual intervention resulting in more timely and accurate processing. XIFIN applies this philosophy to its own operations by deploying technology rather than manual intervention to accomplish a desired result. Consequently, this approach has proven to be an excellent strategy for structuring a department’s resources. We do offer many training opportunities and encourage employees who are struggling to reach out and ask for help. I’m sorry that you found that not to be the case. XIFIN does not and cannot control who reviews us and what they write…that’s one of the great things about Glassdoor. We do encourage all employees and interviewees to review us though, it helps us to gain valuable feedback like yours. Good luck to you.