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YKK AP America Inc.

Engaged Employer

Customer Service Rep - Anonymous employee YKK AP America Inc. Employee Review

4.0
Nov 19, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, benefits, culture, very structured and developed

Cons

Strangely low salary given the HUGE sales we do

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YKK AP America Inc. Response
9y
Thanks for your positive review and constructive feedback. As has been noted in yours and another recent review, we take pride in trying to meet the overall needs of our associates in terms of work environment ans a host of benefits. There is always room for improvement and we will strive for same!

Explore other reviews about YKK AP America Inc.

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work, steady hours, and an opportunity to learn new skills. Most coworkers are helpful and the job provides consistent income.

Cons

Communication could be better, training can be inconsistent, and the workload can be stressful at times depending on the shift.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some really good rank and file people here in customer service, sales and production.

Cons

Poor leadership and direction, declining pay and morale. Terrible product development - a day late and a dollar short.

avatar
YKK AP America Inc. Response
2w
Thank you for sharing your feedback. We appreciate your recognition of our teams in Customer Service, Sales, and Production. We're sorry to hear your experience did not meet your expectations. We value employee feedback and are committed to continuously improving. We wish you the best in your future endeavors.
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