Conflict, chaos and bad communication - Anonymous employee Yakima Valley Libraries Employee Review

Excellent front line staff who work really hard to take care of the patrons

Lots of recent changes from the administration.

Most front-line staff and other non-management, "behind the scenes" employees are professional, care about their work/patrons, and were fun to work with. Felt like we were having a positive impact on the community, particularly for people/patrons who society has left behind. The new union brings a sense of hope that things can improve

Very low wages, especially for those in "lower level" positions. There's a clear disconnect between administration/management, and they don't listen to staff concerns or ideas. Decisions are made by admin without input from staff, even when those decisions affect only non-management, and then they act dismissive when employees are upset with their policies. Instead of addressing or prioritizing workplace safety concerns, management tends to dismiss or belittle employees who report incidents. There's no regard for staff well-being, and the admin lacks empathy and professionalism in handling staff concerns.