High expectations, low trust, and bad management - Customer Success Manager Yoodli Employee Review

Yoodli is full of genuinely kind, smart, creative people who care deeply about the product, the mission, and eachother. Collaboration is real here. People show up, help each other, and share ideas freely. There is a strong culture of creativity and curiosity, and you are encouraged to bring your whole brain (and self!) to the table, not just execute tasks. If you can handle a fast paced startup environment, this is a GREAT place to be. The work is challenging, compelling, and rewarding and you feel connected to the impact you are making. There is a strong sense of mission and pride in what we are building, and that passion is contagious. You will learn a lot, stretch yourself, and work alongside people who genuinely want to do great work together. I have truly never worked as hard, and never had as much fun doing it as I have here.

This is not a place to coast. The pace is fast and the expectations are very high. Leadership sets a high bar for execution and has expectations to match. If you are looking to clock in, clock out, and fully leave work behind every day, this may not be the right fit for you. It takes focus, ownership, and a willingness to lean in, especially as a growing startup that is still building processes and scaling.

- Humble founders who are as much your friend as they are your boss - High velocity pace, making for an exciting environment every day - Compassionate managers who will listen and change based on feedback, and who care more about the employees than some bottom line - Leadership is incredibly transparent, in everything from staffing decisions to major deal $$$ amounts. It's very refreshing, having worked other places where i felt like i was outside the inner circle - Super fun team events all the time, at LEAST quarterly and usually more often than that! - Great office, superb location, amazing snacks, great meeting tech — in person working is dialed in to the maximum. - Some incredibly smart and motivated people work here, which drives me and every employee every day to be as best as they can be. I've had more professional growth in the last 2 years than the rest of my career combined. - Lax and trust-based "unlimited" PTO system. It is a responsibility based system, not an "N days of the year" system, which i think makes a lot of sense. We're all adults - Bleeding edge tech, pushing the boundaries of what's even possible

Sometimes feels like there is more work to do than can be done. This could be considered a Pro as well though, especially with managers who do such a good job filtering requests to keep employees from feeling overwhelmed. Creates an environment where you are never twiddling your thumbs, which I and others tend to thrive in