Leadership is a major challenge. The co-founders severely micromanage and struggle to delegate effectively. Employees were required to record all calls, have them reviewed for feedback (almost always critical rather then constructive), have emails closely scrutinized, send Slack summaries for every call, and frequently have leadership join calls to observe. It created an environment with very little trust, and lots of anxiety. Even when individuals are well qualified for their roles, the co-founders lacked confidence to let them do their job effectively.
Favoritism also appears to influence how team members are treated and supported. Expectations around availability can be intense, with calendars often filled with back-to-back calls, leaving little time for strategic thinking or other tasks. The co-founders want you to be just as obsessed with their company as they are, and therefore do not respect a work-life balance.
I was skeptical to join because I was leaving a stable role and asked what support would look like if things weren’t going well. I was explicitly told I would receive support, and a structured improvement plan if needed before any termination decisions were made. In practice, that process was not followed at all.
Overall, the environment felt high-pressure and unsustainable. Despite putting in significant effort, it was difficult to feel successful or secure in the role. My mental health significantly improved the minute I left