No structure, accountability, or vision - Anonymous employee Yotpo Employee Review

2.0
Sep 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you intend to get into politics in the long run - this place is a great start!

Cons

ZERO accountability. The managers don't take responsibilities for their actions and always blame their team for issues resulting in an increase in turnover. NO structure: The leadership hasn't been able to figure out leads and how to allocate them. Incredibly POLITICAL: There is very apparent / clear favoritism which forces people to be political. Weak management: They cannot take any feedback or criticism whatsoever. If you provide that - be prepared to lose your job as so many former colleagues have.

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Yotpo Response
8y
Thank you for the honest feedback. As we grow, these types of issues may arise, and this is why we continue to commit to growing and training our managers. Certainly one of the reasons we have brought on our VP of People is to help champion and grow our talent. All employees are invited to come to myself, or any manager you're most comfortable with, to discuss concerns so that we can find ways to improve our work environment.

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5.0
Jul 6, 2026
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CEO approval
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Pros

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Cons

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1.0
Jan 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Despite the overwhelming amount of issues, I did meet some colleagues who were kind and smart.

Cons

I was at Yotpo for a while, so I saw firsthand how unfair and poorly they operated. It's been said before but if you are a person of color, you will have a very hard time here. They form groups around one identity and favoritism. You won't get promoted or ever feel like you belong. There have been multiple instances where I've felt extremely uncomfortable. Leadership once encouraged us to reach out to customers, asking for support on political causes personal to them. This is extremely unprofessional and inappropriate. In the office, some colleagues would bring up divisive topics often and try to force their opinions on others. There were constant changes from leadership that lacked thought and follow through. Instead of thinking about what was best for employees, leadership made decisions that led to burnout, broke trust, and deepened resentment. One great example is deciding to hire multiple people and then 2 months later announcing a layoff - forcing those remaining to work twice as hard. I've seen peers get mistreated by their managers too. It broke my heart to watch kind, hardworking people be gaslit, spoken down to, and disrespected. There's a reason so many have left and are continuing to. Look to the numbers as proof, and do with that what you will.

7
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