Good Product, Poor Leadership & Ineffective Middle Management - Anonymous employee Yotpo Employee Review

1.0
Aug 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is solid… not as overpriced as a lot of the other competitors and Yotpo's overall vision makes much more sense. Got to work with some very talented people in both the NYC and Tel Aviv offices.

Cons

Detrimental lack of transparency between Executives and middle management, middle management and their teams and between department to department. Massive turnover rate in the New York office in the last 6 months… all of the other reviews I have seen on here for the New York office cannot be legitimate employees because no one started in the U.S. until 2015. Uncomfortable work environment where people are afraid to ask questions and constructive criticism for management is asked for, but then completely disregarded and taken personally… it's been like 'walking on eggshells' for everyone on the team at one point or another. It is an environment of fear and discouragement. Micro management is the law of the land; the people in charge have no real people management experience - and it shows. Hard work and overachievement is not rewarded, as this company does not promote from within. In addition to a lack of upward mobility, compensation is left to the discretion of the employer from month to month making it difficult for anyone in a sales role to accurately predict their earnings for the year.

Explore other reviews about Yotpo

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

company is great office perks hybrid

Cons

Not a ton of benefits Management seems confused

1.0
Jan 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Despite the overwhelming amount of issues, I did meet some colleagues who were kind and smart.

Cons

I was at Yotpo for a while, so I saw firsthand how unfair and poorly they operated. It's been said before but if you are a person of color, you will have a very hard time here. They form groups around one identity and favoritism. You won't get promoted or ever feel like you belong. There have been multiple instances where I've felt extremely uncomfortable. Leadership once encouraged us to reach out to customers, asking for support on political causes personal to them. This is extremely unprofessional and inappropriate. In the office, some colleagues would bring up divisive topics often and try to force their opinions on others. There were constant changes from leadership that lacked thought and follow through. Instead of thinking about what was best for employees, leadership made decisions that led to burnout, broke trust, and deepened resentment. One great example is deciding to hire multiple people and then 2 months later announcing a layoff - forcing those remaining to work twice as hard. I've seen peers get mistreated by their managers too. It broke my heart to watch kind, hardworking people be gaslit, spoken down to, and disrespected. There's a reason so many have left and are continuing to. Look to the numbers as proof, and do with that what you will.

7
See reviews by: Helpful|Rating|Date|All