Customer Service Rep - Customer Service Representative (CSR) YoungWilliams Employee Review

2.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The schedule is honestly the best part of the job. Mon-Fri, 8-5, weekends and a few holidays off. You will make some friends as the "lower-level' employees are decent people.

Cons

Management. They don't know how to communicate, they talk to everyone as if they are better than them. Point schedule. You get a point for being one minute late clocking in and coming back from breaks. Meaning you can get four points in one day. You get a point for taking off if you have no PTO. You're fired after 11 points.

Explore other reviews about YoungWilliams

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The Environment is pretty good

Cons

The Workload can be a lot sometimes

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great and helpful.

Cons

Management was difficult and micromanaged.

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