Pros
- Handful of super talented people and a select few superstars who will really go above and beyond for people (to make up for lack of teams doing that for employees). - They win awards. It's very apparent that winning awards is the agency's #1 priority (office manager will send office-wide emails a few times a year asking us to submit Zeno as a "Best Place to Work" -- kinda awkward). - Flexible with WFH. - Amazing maternity leave benefits. At any given moment we had about 2-4 members on leave, which usually spans around 4 months (if I recall)
Cons
- Stop placing the burden of high turnover on junior staff. 90% of my last year there was just me being staffed on a new account every few weeks because someone had quit. This is not an "exciting opportunity" to someone who has a full workload. This is a making junior staff your permanent stop-gap solution a lack of company resources, and directly impacts and inhibits their growth at the expense of hitting revenue goals. - PTO not competitive. Depending on your team, you may be expected to work during PTO or Holiday times when everyone else is enjoying time off. - The agency sells-in being closed the last 2 weeks of the year as a huge benefit; the reality is most junior staff will be expected to work to "keep things moving" during this time. - Awful work/life balance, despite the fact that they have "resources" available for employees (free Headspace membership, and I think there's like a few free therapy sessions?), Zeno uses this to exploit junior staff - If you're close to the EVP on the digital team, congratulations! You'll have a leg up on company exposure opportunities, premium accounts, and promotions/raises/spot bonuses. You'll forget spot bonuses even exist if you aren't in her circle. - Signing on at 8:30 is considered late, signing off at 5:30 is considered leaving early. Yes, you will get nasty looks and passive aggressive comments for setting personal boundaries (unless you have children; the digital team is only lax on boundaries in this regard) - No clear path for growth/development. Promotions doled out based on favoritism.