Great People - Client Engagement Specialist Zillow Employee Review

3.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The Seattle Zillow office is very nice with an outstanding view. However, the best part of my job by far was the people I worked with. My colleges were supportive, fun and just all around amazing people. My team lead Justin Wixom was always encouraging and always positive. We had a great team dynamic. I enjoyed meetings and anytime we were together as a group. It was the people on this team that made leaving this job very difficult.

Cons

The position does not pay well. It is hard to live in Seattle with a salary like this. It was challenging to work early hours and have to pay to for an uber or parking to get to work safely.

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Zillow Response
9y
Hi, thanks for your feedback. It's inspiring to hear how you feel about your team and your manager. We work hard to create an environment that fosters that kind of community and drives productivity. Regarding pay, we're consistently ranked as a great place to work. I believe our compensation and benefits package is highly competitive for the type of work, experience required, location, our industry and other factors. Our department covers a ton of hours, and some shifts do start earlier than a typical 9 to 5 job, which is why we're extremely clear in recruiting what shifts are available and what the hours are. In terms of parking, we adjusted the schedules of the entire Seattle office to better match the transit schedule, resulting in +200% increase in amount of bus routes available to teammates withing a 20 mile radius of our building, allowing them to use the bus pass Zillow provides to get to work safely and for free. I'm happy to hear other feedback you have about your time at Zillow, and what else we can do better. Shoot me a note at jrg@zillowgroup.com.

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Cons

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2.0
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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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