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      Zillow

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      Truly Living the Values - Consumer Insights Manager Zillow Employee Review

      5.0
      Mar 30, 2017
      Consumer insights manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Everyone at the company (at all levels of leadership) truly lives the values that the company has laid out - Colleagues are very competent, knowledgeable, respectful and open to new ideas and concepts - Support from leadership is second-to-none - Truly customer-focused - Office perks are not bad, either! - Benefits outside of salary are generous and much-appreciated - I have never been treated so well by everyone as I have here - I genuinely look forward to coming into the office every day

      Cons

      - Working out the kinks as the company transitions from a very small start-up to a larger company (acquisitions, lack of clear systems / processes) --> Not the place for someone that needs to have clear and precise processes in place to be comfortable. You have to be willing to create your own. - I really wish that it wouldn't rain this much in Seattle.

      avatar
      Zillow Response
      9y
      Thank you for the feedback and advice. I'm so glad you are happy here! - Amy (COO)

      Explore other reviews about Zillow

      5.0
      Jul 16, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote culture as well as excellent benefits

      Cons

      not enough transparency into company wide issues

      2.0
      Jul 1, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Cons

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

      6
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