The best company I could have imagined working for - Anonymous employee Zillow Employee Review

5.0
Jun 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

THE CULTURE. The company takes care of their people. Its not just a thing that they say either, they really do. From fantastic benefits to constant availability of snacks and food, they really want their people to be happy (happy employees make good employees). They go above and beyond what they need to be doing to ensure that everyone has a good working environment. I've only ever met really great people in management, and they really are, not only open to, but encouraging of movement and growth. They want you to explore different roles in the company and keep learning. Work life balance is great, I don't feel like I have to take work home or stay later than I'm supposed to .

Cons

Although work life balance is great, the nature of the company (nationwide real estate) there is a necessity for some people in departments to have a schedule that forces them to be in the office either early in the morning, or later in the day, and on weekends. Not the end of the world, but its definitely not a conventional schedule. The pay is good, but its just enough, I'm not going to be building a huge savings account with it (although with annual reviews, your salary is part of that and can go up). The snacks don't rotate very much, so you do get tired of them (but, oh darn, free snacks, amirite). There also sometimes feels as though there aren't perfect lines of communication between, not only offices, but sometimes departments. Things change very fast and sometimes it's hard to know exactly what should be happening or if the people in charge know what's going on. It's a big company with a lot of offices, so its hard to feel totally connected to all of them (the collective holiday party in Seattle definitely helps though).

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Zillow Response
9y
Thank you for the review and I’m glad you are happy here and feel we have a great culture (I agree!). You’re right that some groups, such as consumer care or agent care, have schedules that may require weekend or early morning hours in order to best serve our consumers and customers. We do our best to work closely with employees in these positions to meet their needs outside of work (such as condensed work weeks for some roles). If you ever have any questions or concerns in this area, feel free to reach out to your HR business partner or me directly. - Amy (COO)

Explore other reviews about Zillow

5.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote culture as well as excellent benefits

Cons

not enough transparency into company wide issues

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Zillow Response
3d
We're glad Cloud HQ and benefits stood out during your time with us. Transparency is something we know matters to our people, and we appreciate you naming it. It's feedback we take to heart as we continue to grow. Thank you for your review.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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