Great working environment (food, drinks, workspace, noise level)
Commitment at all levels to improving processes and trying new things
Executives do a good job of communicating the big picture to employees
Management makes an effort to help you achieve career goals
Cons
Obstructive policies and processes are few but growing
As headcount grows, relationships across teams become harder to maintain and collaboration becomes harder
Zillow Response
12y
Thank you for this review.
I try to do frequent company meetings, and lots of small group meetings, in order to keep communication very open between execs and the entire company. You're right that cross-team collaboration becomes harder as the company grows, but it's something I'm working hard on and I think we're definitely better than most companies. Always room for improvement though!
In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.
2
Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales.
We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.