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      Zillow

      Engaged Employer

      Zillow reviews

      Run from this sinking ship!! - Senior Loan Officer Zillow Employee Review

      1.0
      Dec 4, 2019
      Senior loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros are free candy and coffee

      Cons

      Have been in the business 15 years as an LO and 5 years 8 months here before leaving. I gave Zillow a year after they acquired us. They have contracts with other banks so leads we were getting were bottom of the barrel. Would take 18 leads a day to get a hold of one person that had horrible credit. Then when I decided to move on and gave them my two week notice. My manager told me he'd give me my two weeks. Then told me to write a letter of resignation and what to say. It's only $1200. But money I needed since I haven't closed any of the crap leads. Have been in my new company 2 weeks and locked 10 loans. More than the last 6 months at ZHL. They were at 250 LOs last year and are around 60 now. The comp plan would be good if you could close loans. But 80 bps of $0 is still $0.This is a sinking ship. And if they wouldn't pay a more than loyal employee $1200. How do you think they'd treat a newbie.

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      Zillow Response
      6y
      Thank you for taking the time to share your feedback. I'm sorry that you didn't experience success with us - happy you've found it in your new role. We are continuing to work on improving our operational efficiency, the conversion rate of our leads, and our communication between departments. As a team, we remain committed to our ambitious 2020 growth plans, providing outstanding career opportunities for our employees, and delivering a delightful experience for our customers.

      Explore other reviews about Zillow

      5.0
      May 13, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      2.0
      Jul 1, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Cons

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

      6
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