Great Company, Too much redtape - Product Manager Zillow Employee Review

4.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Zillow is a great company and you are surrounded by some of the smartest, most knowledgable people.

Cons

Unfortunately with the growth of the company due to Zillow Offers, the amount of redtape has grown exponentially and there is several layers of bureaucracy to go through to get anything done.

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Zillow Response
5y
Thanks for taking a moment to share your feedback about working at Zillow, and I’m glad in general you had a good experience here! The company has seen explosive growth, which can lead to more coordination and process – especially as we move into lower margin businesses and direct financial impact to our customers. That said, I'm always open to suggestions on optimizing our processes so that our teams can get the work done with minimal interruptions. If you're willing, I'd love to connect with you 1x1 to dig in on where you felt things were moving slowly or areas that could be improved. Feel free to email me at jeremyw@zillow.com to set up a few moments to chat. -- Jeremy Wacksman, President, Zillow

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
2.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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