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      Zillow

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      Zillow reviews

      Zillow 2.0 = big opportunities to lead big transformation - Director Zillow Employee Review

      4.0
      Aug 6, 2020
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Limitless potential for those who are comfortable seizing opportunities. If you like to lean in rather than wait to be told what to do you'll love it here. -COVID response has been nothing short of phenomenal because our leaders know how to run a business while balancing people, profit and purpose. -Leaders are willing to change their minds, be wrong and stay open to new possibilities. Remote work is one example. Now that it's in our future indefinitely there's an excitement in the air about defining the new rules of work for ourselves and other companies who look to us for these trends. -Industry leader, household name, big growth trajectory means we will need future talent to bring enterprise operations experience, rigor and discipline.

      Cons

      -Complicated industries to learn as an outsider. -The amount of opportunities can feel overwhelming so it requires a lot of focus and prioritization. -Our culture is undergoing big transformation as offices take on a new role and most day to day connections will be virtual in the future. -There's a we/they disconnect between leadership and employees vs other places. As we grow, transform and share our successes I hope it will start to feel like "our company" whereby everyone is expected to act like leaders and lean in to change things rather than wait for someone with a bigger title to fix it.

      avatar
      Zillow Response
      5y
      Thank you for your thoughtful review which touches on so many of the things that are also very meaningful to me. One of my responsibilities at Zillow is looking after our culture of equity and belonging. Zillow has always been grounded in how we connect with and work with each other. What you said about wanting to feel more of an "our company" connection is really important. Creating connections, fostering inclusion, and strengthening our working culture is something we must work even harder at as we settle into remote working and virtual interactions. This is something I won't lose sight of and I appreciate your feedback. - Crystal Tomczyk, VP of Equity & Belonging

      Explore other reviews about Zillow

      5.0
      May 2, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very collaborative team, encouraging team members and managers. Great experience overall.

      Cons

      Because most people work remote, sometimes it can be hard to meet immediately to chat.

      avatar
      Zillow Response
      1mo
      Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
      2.0
      Jul 1, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

      Cons

      - Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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