Great benefits, but very little room for professional growth - Customer Advocate Zillow Employee Review

3.0
Sep 26, 2021
Recommend
CEO approval
Business Outlook

Pros

At the time, health care benefits.

Cons

Zillow, like many tech companies here in Seattle, is a predominantly white institution. I appreciated the company's DEI initiatives, but it is very much not reflected in their leadership, the people they choose to hire and promote.

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Zillow Response
4y
This is Juliette Austin, Senior Director of Zillow’s Equity and Belonging Team. I am sorry to hear about your experience. Here at Zillow, we want to foster an environment that is diverse, inclusive, rewarding and empowering, so we really take this feedback seriously. If you are willing to dive into this further, I’d like to take this conversation offline to get more details about your experience. Please email me at juliettea@zillowgroup.com. Juliette Austin Senior Director, Equity and Belonging

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Pros

Great company to work for

Cons

Long hours with low pay

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2.0
Jul 1, 2026
Recommend
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Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

3
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