AVOID if you're a manager or above! - Anonymous employee Zips Car Wash Employee Review

1.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay not including failed raise promises

Cons

From lies and broken promises to bad customer experiences and HR corruption, ZIPS IS NOT the place for mid level managers to succeed or thrive. Promises from new leadership are proven false as they fail to develop existing staff and fire existing staff to make way for their friends in the industry. They develop those they bring on and ignore those who are here. Now you may think that's good for someone joining the company but remember, once you're here you're no longer new. They don't take care of customers, running old worn out sites with broken equipment. To avoid down time they tie up brushes and duct tape oil leaks and keep washing cars anyway leaving customers with a poor quality of wash. They yell at district and site managers and berate them if they don't get enough memberships or con customers into getting a more expensive wash. District managers are often yelled at and treated unprofessionally based on this Inappropriate relationships among HR leaders result in bias treatment and unfair disciplinary outcomes. It's a management cesspool at Zips and recent articles about change are lipstick on a pig, just like their remodeled locations. So do yourself a favor. Don't work here.

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Zips Car Wash Response
9mo
Thank you for taking the time to share your feedback. We regret to hear that your experience with management did not meet your expectations. The issues you’ve raised around promises, equipment upkeep, treatment of managers, and HR practices are concerning. We are constantly working to become a more efficient organization and we always want our team to share ideas on how we can improve. Thank you for providing this feedback, and all you bring to the team.

Explore other reviews about Zips Car Wash

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and your regular customers

Cons

Weather it can be quite cold in winter

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Zips Car Wash Response
3mo
Thank you for the fantastic review! We're thrilled to hear that you enjoyed the pay and had great experiences with our regular customers. We completely understand that the weather can be a challenge during the colder months, but we appreciate your commitment and hard work. Your feedback is invaluable as we strive to create the best environment for both our team and customers. Thanks for being a part of our journey!
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good site management most of the time

Cons

Upper management doesn’t listen to a dang thing until it’s too late. They know it too and just choose to ignore it

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Zips Car Wash Response
3w
Thank you for sharing your thoughts and experiences with us. We're glad to hear that you found the site management to be effective during your time. We value feedback from all our team members, and we recognize the importance of open communication between all levels of management. Your insights about listening to employees are crucial as we continue to improve our workplace environment. We appreciate your contribution and wish you all the best in your future endeavors.
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