Seemingly Illegal terminations and brutal cronyism under 'new' leadership - Anonymous employee Zips Car Wash Employee Review

1.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay feels in line with the industry

Cons

This toxic culture is rampant with dishonesty. Integrity is a foreign element here. When middle Management members are in the way (blocking a position they want to use for a friend) they may manufacture a cause to terminate. I have lost several colleagues to this dubious behavior. The new leadership rambles on about how great people will be treated but the ones in their path that need to go are summarily tossed out to make room for his friends from other places. The HR department is the biggest demonstrator of the zero-integrity business practices that thrive here. Destroying lives of hard working mid level managers is just a consequence of business at Zips. The actual car wash? tragic. they bind the equipment together with spit and chewing gum and lots of prayer. Meanwhile cars go through the wash and get whacked and scratched by lose equipment flailing around the tunnel. They do a great job painting the outside of the house, but inside is a mish-mash of old parts and equipment with all kinds of different operations interfaces, so employees from one location cant even operate the systems at a nearby location, making it hard to go cover a shift at a neighboring location without having to start all over again, learning a completely different system. Communication is terrible. When they plan to close a location they do not tell ANYONE until doomsday then they do not give the existing employees options to relocate to a different location - they unceremoniously dismiss them.

Explore other reviews about Zips Car Wash

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and your regular customers

Cons

Weather it can be quite cold in winter

avatar
Zips Car Wash Response
3mo
Thank you for the fantastic review! We're thrilled to hear that you enjoyed the pay and had great experiences with our regular customers. We completely understand that the weather can be a challenge during the colder months, but we appreciate your commitment and hard work. Your feedback is invaluable as we strive to create the best environment for both our team and customers. Thanks for being a part of our journey!
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good site management most of the time

Cons

Upper management doesn’t listen to a dang thing until it’s too late. They know it too and just choose to ignore it

avatar
Zips Car Wash Response
3w
Thank you for sharing your thoughts and experiences with us. We're glad to hear that you found the site management to be effective during your time. We value feedback from all our team members, and we recognize the importance of open communication between all levels of management. Your insights about listening to employees are crucial as we continue to improve our workplace environment. We appreciate your contribution and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All