Disrespectful - Customer Service Associate Zips Car Wash Employee Review

1.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

The job itself is very easy. All you have to do is keep the site clean and powerwash cars as they pull into the wash tunnel. Recently they added sales to the job description as well.

Cons

Management has little to no respect for standard employees. I have had 2 managers with this company, the first was rarely on site and never assisted with any of the day to day work. He would go to the gym on the clock and would not allow us to take lunch breaks. The second manager takes hour long lunches and does not acknowledge the work that any of the employees do. He promoted a new hire to assistant manager when there were 3 employees who were far better suited for the assistant manager position. When I applied to this job I asked if there was opportunity for growth/promotion and I was told yes. I came to realize this was a lie. there is little to no room for promotion within zips.

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Zips Car Wash Response
3y
Thank you for taking the time to share your feedback, as it will help us assess opportunities to improve and create a supportive environment for all team members. Non-compliance with legally required breaks or meal times is concerning to us, and we encourage anyone with similar concerns to connect with Human Resources. We appreciate you sharing your experience.

Explore other reviews about Zips Car Wash

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and your regular customers

Cons

Weather it can be quite cold in winter

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Zips Car Wash Response
3mo
Thank you for the fantastic review! We're thrilled to hear that you enjoyed the pay and had great experiences with our regular customers. We completely understand that the weather can be a challenge during the colder months, but we appreciate your commitment and hard work. Your feedback is invaluable as we strive to create the best environment for both our team and customers. Thanks for being a part of our journey!
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good site management most of the time

Cons

Upper management doesn’t listen to a dang thing until it’s too late. They know it too and just choose to ignore it

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Zips Car Wash Response
3w
Thank you for sharing your thoughts and experiences with us. We're glad to hear that you found the site management to be effective during your time. We value feedback from all our team members, and we recognize the importance of open communication between all levels of management. Your insights about listening to employees are crucial as we continue to improve our workplace environment. We appreciate your contribution and wish you all the best in your future endeavors.
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