Probably look at other car washes - CSA - Customer Service Associate Zips Car Wash Employee Review

1.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Honestly not many-flexible schedule, good job for high school students

Cons

Terrible management, corporate has no clue what they are doing, policy changes every week, massive mechanical issues due to poor management, no raises/only way to make more than starting pay is commissions yet they can't tell you how someone is supposed to sell memberships while washing cars, leaves managers who already make more the opportunity to make even more with commission. corporate makes bad policy decisions which make customers mad/ and proceeds to leave the little underpaid workers to fend for themselves when customers come yelling. overall just run. terrible place for anyone lower tan management position. known for promoting someone to assistant manager then never paying them assistant manager money.

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Zips Car Wash Response
3y
We appreciate you bringing your concerns to our attention. Providing an environment that cultivates teamwork and provides opportunities for all team members is an important part of who we are. We are constantly working to become a more efficient company, and we always want our team to share ideas on how we can improve for customers and team members alike. Thank you for providing this insight. We appreciate all you brought to our team and wish you the best moving forward.

Explore other reviews about Zips Car Wash

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and your regular customers

Cons

Weather it can be quite cold in winter

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Zips Car Wash Response
3mo
Thank you for the fantastic review! We're thrilled to hear that you enjoyed the pay and had great experiences with our regular customers. We completely understand that the weather can be a challenge during the colder months, but we appreciate your commitment and hard work. Your feedback is invaluable as we strive to create the best environment for both our team and customers. Thanks for being a part of our journey!
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good site management most of the time

Cons

Upper management doesn’t listen to a dang thing until it’s too late. They know it too and just choose to ignore it

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Zips Car Wash Response
3w
Thank you for sharing your thoughts and experiences with us. We're glad to hear that you found the site management to be effective during your time. We value feedback from all our team members, and we recognize the importance of open communication between all levels of management. Your insights about listening to employees are crucial as we continue to improve our workplace environment. We appreciate your contribution and wish you all the best in your future endeavors.
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