Inept Leadership in EMEA - Account Executive ZoomInfo Employee Review

1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good people within the account executive teams. - Above average basic salaries for an AE role. - Remote work.

Cons

Unfortunately I left my role at my previous company to join Zoominfo as I was lured in by the generous basic salary. The guy who hired me was fantastic, he was US based but worked UK hours but was incredibly knowledgeable and went above and beyond to bring me up to speed. He was eventually moved back to the US with a deserved promotion and this is where the experience went drastically down hill and has not improved for the last 4 or so months. The guy who is supposed to be the "VP of international" is far from an effective leader. He operates through fear and brings no value to the team or EMEA org. He visited the office and spent 95% of the time shouting at everyone, rather than offering value, jumping on calls, lending a hand on key deals. It truly is a toxic environment with him at the helm. Everyone at Zoominfo wants to succeed, he seems to think that no one wants to achieve, micro manages, sends emails out of hours that do nothing but invoke anxiety across the team. Across the board I know peers who are actively searching for new roles and other members of the team are signed off with stress. I would urge anyone who is potentially looking for a role at Zoominfo to re-consider. Whilst the basic is slightly higher than what you might expect elsewhere it is not worth this toxic environment. The commission structure is also poor, your OTE is not realistic as you only get paid when the customer pays you as an AE are expected to chase customers paying just to get to paid on the deals you sell. The leadership team need to realise that the product is also nowhere near where it needs to be for EMEA. The data is sub par and the price point is aligned with the US pricing scheme. This makes it particularly difficult with current market conditions. It feels very reactionary with the current leadership team in place, with very little thought to the mid-long term future of the EMEA org.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong career growth for high performers, Great Pay and Benefits, Flexibility and supportive peers, Top Tier software and data tools!!

Cons

Hyper competitive and sometimes feels draining but everyone pushes for win which is great.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

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