Great Place to Work - Anonymous employee ZoomInfo Employee Review

5.0
Sep 11, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- very good benefits - working with extremely smart people - a great culture that awards performance, dedication, and ownership - professional growth opportunities - online courses, paid conferences, etc - clear quarterly goals and objectives.

Cons

The company has grown a lot and with that, there are new processes that take time to implement. This requires a lot of patience and understanding of why we are doing these things. Working cross-geographically some of these messages are lost in translation and it takes a lot longer to implement these processes the right way.

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ZoomInfo Response
2y
Thank you for taking the time to leave a review about your experience. We put a lot of emphasis on making sure we have the best of the best, including benefits, people, culture, opportunities and more. As we continue to grow and implement new processes, we sent out the Employee Voice Survey to make sure all feedback is captured and heard. Thank you for your patience and being an important part of the team!

Explore other reviews about ZoomInfo

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here care about doing great work and are genuinely collaborative. There's real investment in learning and development, and internal mobility is encouraged rather than just talked about. We're AI-forward and provide great internal tools that enable employees across all levels and job functions. Pay, equity, and benefits packages are solid and regularly benchmarked against the market. Execs are accessible and communicate openly in all-hands meetings. There is a good balance between in-office collaboration and remote flexibility.

Cons

As with any fast-moving company, priorities can shift quickly, so adaptability is a must. Being a data-driven company, there's an expectation to move fast, which is great for high performers, but it's not the place for people looking for a slow pace.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

3
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