True Sales Culture - Account Manager, Enterprise Sales ZoomInfo Employee Review

ZoomInfo is a super fast moving company with zero bureaucracy. There's plenty of opportunity to try new things and execute your vision. Leaders are expected to be "in the business", allowing you to be involved in the work without being mired in administrative work. The office in Waltham is brand-spanking new, is super nice, has a big exercise room, and great snacks. The Vancouver office is also super posh. The company has invested in great AI tools which are accessible by all employees. I enjoy working with every single person that I interact with. Not one bad apple in the bunch.

If you work at ZoomInfo, you'll need to get things done. Your work is visible and leadership expects results. If you can call that a con.

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."