Pros
The staff at the RR location are the ONLY reason that anyone stays. They are very dedicated to the management and it shows. Management takes an incredibly stressful daily situation and tries to make it work and make the best of it. It is said that people leave managers, not the company. Not true! People leave this company because the company is unappreciative and stuck in their old school ways.
Cons
The company. They give you ridiculous deadlines and an overabundance of work and then blame the site when they can't meet those deadlines because the won't hire the staff to support the workload. The training. The "training" that they provide for the first two weeks is laughable. It is done by a remote team that doesn't actually use the system in real situations. Every person that is trained by that team stated how useless it was and that the real training is done by the onsite management.