What its like working at Zymo as a Services Tech. - Service Technician II Zymo Research Employee Review

4.0
Apr 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- welcoming work culture - services bonus every new year (dependent on how many clients we get per year) - great entry place to grow i.e. a lot of training on the job which helped build necessary wet lab/dry lab/team skills - great great benefits (401k, health, vision, dental, free online courses, PTO and Sick PTO) - very flexible work schedule i.e. no strict clock in/clock out time and never have had a problem asking for Time Off (sick or vacation)

Cons

- they vocalize growth and "provide you the option" to learn a new skill and apply it to the company (i.e.f you started in wet lab and garnered a skill for coding, or marketing, or R&D, they would let you transition to that new skill within the company) but, specifically in the services tech, everyone has such a busy schedule and deadlines that it is hard to really find a new skill and learn it. - VERY difficult to move up in this company. 2 years at this company and I am still only a Services/Research Tech II (which sounds normal) but when my responsibilities and skills have skyrocketed, i feel like it doesn't reflect my title/rack -Low pay. at first, they pay well, but raises are non existent outside of the yearly raise (really only a 3-10% raise increase) -the low pay mixed with the difficulty of moving up in title in this company weighs more than the welcoming work culture and benefits. -upper management can really be a favoritism thing sometimes and more of often than not, power trips are more common than what i had hoped for, depending on what team you are apart of in this company.

Explore other reviews about Zymo Research

5.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

They were very flexible with me when I had to take time off and supported the fact that I wanted to expand outside of what was in the job description. I was allowed to work on a marketing project and even started tech support training, which I couldn't finish because of the end of my employment.

Cons

Sometimes the work felt very repetitive in the role I was working.

3.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- great work culture - team orientated atmosphere - collaborative communication - catered lunches 1 day a week

Cons

- limited growth opportunities - top-down management style - no performance reviews

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