Not a technology focused company - Senior Linux Administrator accesso Employee Review

2.0
Aug 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is making money for now. It's a decent place for tech people with entry-level experience. The pay is decent and borderline competitive. The healthcare is good.

Cons

Decisions on the technology side are made by people who have no idea what they are doing. All the technology managers are still at their first tech job and have no real industry experience. Most developers with any sort of talent leave within a year. Experienced developers would regularly hit brick walls with management on using newer technologies and eventually leave. System architecture decisions only came from the executive level, so my job mainly consisted of babysitting a system designed 10 years ago. Right before I left I was told that one of the execs didn't understand why one of the IT guys didn't fix printers or windows desktops so they were getting rid of my position and making me a generalized IT guy. I jumped ship less than a week later. This is a perfect example of their complete technological incompetence from a managerial perspective.

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accesso Response
10y
Thank you for your review! Over the last year, we have restructured our teams, including at the executive level, to not only better support our clients and employees, but also our various technical platforms. We have invested in new tools and resources that have started to streamline and improve both our business processes as well as our technical roadmaps. Additionally, our systems are under continual development and we are significantly rewriting parts of it to enhance it with these new technologies. Luckily for us, attrition has been minimal which has helped with knowledge retention (and allows for upward mobility within our teams) as we continue to build more robust platforms across our various product lines.

Explore other reviews about accesso

5.0
Feb 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can genuinely say that this has been more than just a job—it has been a place where I have grown both professionally and personally. The opportunities I’ve been given to develop my skills, take on new challenges, and expand my knowledge have been invaluable. One of the best parts of my experience has been the people I’ve worked with. I’ve had the privilege of collaborating with some of the most dedicated, talented, and supportive colleagues. Their passion and commitment to excellence create an inspiring and motivating work environment every day. Beyond that, what makes this company truly special is the sense of purpose and belonging. It’s not just about the work we do, but the impact we have and the shared vision that keeps us moving forward. I’m grateful to be part of something that feels meaningful, and I look forward to continuing to contribute to its success.

Cons

Of course, no workplace is perfect. Like any job, there are occasional challenges—busy seasons that can feel overwhelming, the need to adapt to change, and the occasional growing pains that come with progress. But in my experience, these challenges have been balanced by strong leadership, a supportive team, and opportunities to learn and improve.

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accesso Response
1y
Thank you for sharing such thoughtful and heartfelt feedback! It’s incredibly rewarding to hear how your time at accesso has been both professionally and personally fulfilling. We also appreciate your honest insights about the challenges and the value of transparent communication, especially during times of change. Thank you for being such an integral part of the accesso journey — we’re grateful to have you on the team!
4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

As a Client Success Manager in the attractions and entertainment technology industry, the role combines variety, autonomy, and genuine relationship depth. No two days look the same, with work spanning data analysis, client communications, project tracking, presentation building, and technical troubleshooting, all within an engaging and niche vertical. The role also offers real cross-functional exposure, regularly bridging Support, Product, and Engineering teams, giving a broad view of how the business operates. Beyond the day-to-day work, the role is built on long-term client partnerships rather than transactional interactions, meaning the trust and rapport built with contacts compounds over time in a meaningful way. Working remotely adds a significant quality-of-life dimension, and the impact of the work is tangible: when a client's revenue trends upward or a strategic narrative lands well with leadership, the contribution is clear and traceable.

Cons

There are real challenges that have become harder to ignore. The breadth of the role, while a strength, also means wearing many hats with limited support, often acting as the intermediary absorbing pressure from both clients and internal teams simultaneously. The entertainment and attractions industry is sensitive to economic conditions, and in a difficult economy, clients tighten budgets and become more demanding, which puts additional strain on the relationship and raises the stakes on every interaction. On the compensation side, benefit changes over time have added to a growing sense that the balance between what is given and what is expected has shifted. For a role that requires significant expertise, relationship management, and strategic thinking, reductions in benefits signal a disconnect between how the work is valued and how it is rewarded. Combined with broader economic pressures, it can make it harder to feel confident in the long-term stability and investment in the people doing the work.

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