Goodness gracious, what happened to this place? Getting significantly worse every year for several years. - Senior Manager athenahealth Employee Review

2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- Meaningful pockets of great, intelligent people - Some teams have a healthy culture (when they can insulate themselves from the madness) - If you are talented, do quality work, and can deal with absolute madness with a straight face most of the time, you will probably get promoted - Pretty decent PTO that you can actually use on some teams - Ever decreasing in frequency, yet still cool feeling that you are making some type of concrete, incremental improvements in healthcare to make things work better - For 1-5 minute bursts, the dogs in the office can have a calming, therapeutic effect, until you walk away and realize you are in a place where nothing makes sense anymore

Cons

- Senior leadership swirl and erratic decision-making push down chaos to those who have to try making sense of conflicting guidance or no guidance - Just when you are starting to figure things out and get a bit of momentum, some arbitrary, poorly communicated directive and/or another re-org makes you have to start all over again - New CTO doesn't have a clue. Compounding this, CEO seemingly doesn't have a clue that CTO doesn't have a clue. By all means, keep trying to copy and paste "well this worked at Salesforce seven years ago" solutions to a different industry in a different time and see how it goes. Hint: it's going poorly. - Odd, cult-like insistence that strict Agile will magically fix everything, at the expense of common sense in many cases - The people who are most frustrated now are increasingly the intelligent, high-performing contributors and leaders who are simply running out of patience with athena's nonsense

Explore other reviews about athenahealth

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a great place to work

Cons

Benefits need to be improved

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible/hybrid, good culture at least on the teams I’ve been on, ability to work from discovery to delivery on a variety of projects (at least on the teams I’ve been on)

Cons

Cross geo hours can be rough, budgets have been tight for hiring/promotions/travel/social things, not sure about IPO possibilities

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