Pros
Free coffee and snacks. OEM endorsements.
Cons
This is the most toxic and arrogant company culture that I have ever encountered. I was warned by two friends of friends who previously worked here to "run away" from Mastermind. Do your homework and listen to these reviews! The managers are easily threatened and lack luster....and will start a witch-hunt to find any reason to get rid of you. In my travels, I was told by two different associates that if they don't like you they get rid of you early and often. I have now spoken with four people in the industry that Mastermind has disposed of. All had varying levels of toxicity on their respective teams. Common theme is that if you do not drink the arrogant Mastermind kool aid, you will be pushed to leave or ultimately fired. The culture feels like Junior High. Another reviewer on Glassdoor made the analogy about mean girls from high school. Bullying is alive and well at Mastermind. Though unprofessional and immoral, harassment and bullying are not illegal, so this company continues to legally chew people up and spit them out. Talent-less managers get rid of any person who cannot be easily controlled and manipulated. Anyone who questions things poses a threat to them. The micro-management and documentation on dealership visits are over the top excessive. Incompetent management is trying to protect and insulate themselves from the barrage of cancellations. The dealers are starting to wake-up and realize that their own associates are only touching the lease customers in Mastermind and that they already have a CRM and processes in place to work the lease portfolio. The program is over-priced and the Mastermind reps spend a full day at the dealership trying to act busy, as there is not enough to do to fill the day. They are required to spend the full day as to justify the very high dollars that the dealer is spending......smoke and mirrors to try to create some illusion of value to prevent cancel. The new conquest program's results are not good, as mentioned in other reviews.