Great place to work - Technical Support Analyst cPanel Employee Review

5.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

While cPanel was bought out by WebPros a couple of years ago, the "traditional" buyout pattern hasn't happened at cPanel. There have been no layoffs because of "redundancy", support hasn't been outsourced, and the company culture has remained intact or become stronger. While a lot has been changing in terms of tools that we use, how we approach work and so on in the name of streamlining and attempting to transition from a small to medium-sized company, these changes have been well-communicated and justified internally.

Cons

Compensation isn't bad, but it's not great for the industry. Salary is fairly low across the board and 401k matching is 5% instead of the usual 6%. Insurance benefits are good for the employee, but adding children or family increases the cost exponentially.

Explore other reviews about cPanel

5.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, Wonderful coworkers supportative management room for advancement wonderful benefits

Cons

No office to go into for issues with equipment, must be done via intercompany ticket system

3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tech stack Good testing philosophy

Cons

Moves you around too much Some depts give little to no guidance

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