Truly horrible place to work - Customer Service Representative eClinicalWorks Employee Review

1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Location, good benefits, decent pay, opportunities to move up if you can take a full 2 years in the call center

Cons

Toxic work environment, low raises, micromanaging, poor leadership, subpar product, horrible customers who are even worse because of 20-30 minute hold times, trainers expect you to work from home unpaid in an hourly position, parking is difficult, multiple calls in queue all day

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, very innovative, family-owned

Cons

No real cons to say; Maybe company org is too flat

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work from home balance

Cons

Nepotism is prevalent. Pay is low

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