Great Culture - Technical Support - Tech Support ecobee Employee Review

5.0
Sep 19, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with ecobee for just shy of 2 years now, and had previously worked with them while at another company on special projects. In my short time here, I have been given many opportunity's to advance and learn because this company rewards dedication and hard work. This is not a company that someone can expect to be elevated by simply doing their regular 9 to 5. Ecobee rewards the team members who strive for excellence and are hungry to learn. Small deeds and extra effort do not go unnoticed and recognition from superiors and other team members happens frequently. You always feel part of a bigger picture at this company and you never feel like just another employee on the phone. -The people are friendly and always willing to help if it's required -The CEO is one of the most down to earth and respectable people I have ever worked for. His passion for what he does trickles down through the company and makes everyone truly feel like they are working towards making a difference -lots of vacation time -Schedules are set so there should be no surprise to anyone and should you ever require time off, management is flexible enough to help you work around it. Even if the time can't be provided, the other team members are usually more than happy to swap shifts to assist you. -The new HR deparment is wonderful and has really helped streamline much of the process. Their assistance in the hiring process has eradicated any possibility of lack of staffing. We are hiring rapidly and it's all thanks to HR! -Fast paced and exciting environment with a product that's worth gushing over. -Management wants and listens to your input. -Company meetings keep the entire team informed of whats going on -Great location, access to transit and other amenities -Job security. With how fast this company is growing, as long as you do your part, you can expect a desk to work at. In short, this company has a culture and an expectation. If you expect to skate by doing the bare minimum this isn't the place for you and is what i suspect . Work hard and you'll be rewarded, simple as that.

Cons

Nothing I can think of at this time. This has and still is my favorite job i've had to date and I don't plan on going anywhere soon.

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ecobee Response
9y
Thank you for thoughtful feedback. The company fosters a strong culture to be great at what we do. For this to happen we have people that continually shoot for excellence, achieving great results. The entire Management team work hard to strive and make ecobee a rewarding, fun place to work. Andrew, Director of Support at ecobee

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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