They do their best to cater to the needs of the employees as well as the business - Technical Support Specialist ecobee Employee Review

5.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

CEO shares the company's vision to everyone. Supportive work environment. Managers are genuinely concerned of your desired career path. They are patient and will take care of you as you learn. Lots of areas to grow. Sweet freebies. In my tenure, they have given me a thermostat, lightswitch and other sweet hardware. You get to work with talented people from other departments, and meet like minded individuals. Pantry has adequate snacks and beverages, and you can ask for a specific item to be ordered if you wish. Quarterly outings with teammates are quite memorable. Employee benefits are sufficient.

Cons

Scheduling promotes poor work/life balance. But that was advised on the interview. Management is transparent with their needs and what is required of you. The scheduling manager tries to balance the needs of the employees vs the needs of the company. Unfortunately, they cannot please everyone, but the transparency shown by the management is much appreciated.

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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you enjoyed your time with ecobee. Our schedule within CS has been created to meet the needs of our employees and of our customers, and the team is always open to ideas on how to improve it! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
avatar
ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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