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      ecobee

      Part of Generac Power Systems

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      ecobee reviews

      Almost perfect Company - Technical Support Lead ecobee Employee Review

      5.0
      Aug 18, 2022
      Technical support lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Direct Supervisors are always communicating and looking out for you, - Work environment is comfortable, flexible to work from office or from home - Workload while busy is always manageable and always work to get resources in the proper places - Company promotions and pay raises are always based on performance with pay raises being semi annual, so if you excel they will reward - Schedule is always planned, and you can pick up days for overtime, but you usually know well in advance what and when you are working

      Cons

      - Communication between departments is always poor, with some wait times really egregious. This one problem causes a lot of issues within the role

      avatar
      ecobee Response
      3y
      Hi there! We are so happy to hear about your experience at ecobee and within your team. We’d encourage you to share feedback with your manager or HR Business Partner so we can continue to support you in the best way possible. Thank you for being part of team ecobee!

      Explore other reviews about ecobee

      5.0
      Oct 4, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

      Cons

      Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

      1
      avatar
      ecobee Response
      2y
      Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
      5.0
      Mar 18, 2019
      National account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

      Cons

      Too many great ideas and not enough resources to bring them all to life!

      1
      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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