6 months until they lay off the entire sales team - Sales ezCater Employee Review

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great!

Cons

This company had the hair brained idea to form an outbound sales department with no structure in place and nothing to sell and now can’t understand why their ridiculous made up goals based on virtually zero historical data aren’t being achieved. They eliminated all account management roles and hired in a bunch of enterprise sellers to do account management jobs but with growth goals. The C-suite has no sales experience and their impatience with results and lack of steady direction screams that they have no clue how to run a sales organization. Morale is extremely low and the workload is too heavy and scattered. They removed the perks that draw people to such a chaotic company like early Friday release during the summer and extended memorial and Labor Day weekends leaving nothing to be happy about working here. They vastly underpay AEs and wonder why people are only willing to do the minimum for a company that continues to take away and disrupt progress in any successes that start to gain traction.

Explore other reviews about ezCater

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really love working at ezCater and having the opportunity to collaborate with so many different departments. One of the things I value most is the people. There is a strong sense of teamwork, support, and shared purpose across the company. I also appreciate the fast-paced culture and the chance to be part of an evolving company that is continuously growing and improving. The remote and hybrid model offers a great work/life blend, and Together Weeks provide meaningful in-person time to connect and strengthen relationships. Despite the recent changes, I trust that management and leadership are guiding us in the right direction and continuing to provide the resources and information we need to succeed. Overall, ezCater is a place where I feel proud to contribute, grow, and collaborate. Work/life blend The people The fast paced culture Being part of an evolving company Remote/hybrid model Together weeks for in person time

Cons

Cant think of any, really enjoying going to work (remotely) every day!

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and the people. I have worked with some of the most talented, compassionate, and customer-focused coworkers of my career. They genuinely care about one another and about delivering an exceptional customer experience. The culture that once existed was something truly special.

Cons

The company has changed dramatically, and not for the better. There have been multiple rounds of layoffs, including a significant reduction in force recently and another round before Thanksgiving. Each time, the remaining employees have been expected to absorb more work with fewer resources. Burnout is widespread, morale is low, and many employees are actively looking for opportunities elsewhere. Leadership often feels disconnected from the day-to-day reality of the people doing the work. Decisions seem to prioritize short-term cost savings over employees, culture, and long-term success. Benefits have also moved in the wrong direction, including substantial reductions to PTO and sick leave, while expectations continue to increase. The saddest part is watching the incredible culture that made ezCater stand out slowly disappear. The company used to value work-life balance, employee well-being, and trust. Today, many employees feel overworked, undervalued, and uncertain about the future. I joined ezCater believing it was one of those rare companies that truly lived its values. Looking back, that promise feels like it has faded. The people are still amazing—they’re the reason many of us stay—but leadership has made it increasingly difficult to see a long-term future here.

8
See reviews by: Helpful|Rating|Date|All