To win in the marketplace you must first win in the workplace - Anonymous ezCater Employee Review

1.0
Jul 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work. Unlimited PTO. That's about it.

Cons

When I joined ezCater over a year ago, I loved the culture and everything ezCater stood for. Fast forward a year later and ezCater is dramatically different and not in a good way. Changes in leadership have created a company that is a dread to work for. Many wonderful people have been fired and the company refuses to discuss it openly. The ones who remain are taking on additional work and it shows. Collaboration and morale is super low, burnout is evident, and there is no indication it is going to get better. Every week priorities change to meet new goals and we are all scrambling to keep up. Everyday, I work in fear of being the next one to get cut. I can’t wait to leave this place. If you have other options, avoid at all costs!

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ezCater Response
2y
Thanks for your review. We agree that to be successful we must create an environment where employees are inspired, supported, and excited to work for ezCater. It’s disappointing to read that you no longer believe that to be the case. I would really appreciate an opportunity to connect directly to discuss further. Please reach out if you are open to that. With sincere appreciation, Diane

Explore other reviews about ezCater

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really love working at ezCater and having the opportunity to collaborate with so many different departments. One of the things I value most is the people. There is a strong sense of teamwork, support, and shared purpose across the company. I also appreciate the fast-paced culture and the chance to be part of an evolving company that is continuously growing and improving. The remote and hybrid model offers a great work/life blend, and Together Weeks provide meaningful in-person time to connect and strengthen relationships. Despite the recent changes, I trust that management and leadership are guiding us in the right direction and continuing to provide the resources and information we need to succeed. Overall, ezCater is a place where I feel proud to contribute, grow, and collaborate. Work/life blend The people The fast paced culture Being part of an evolving company Remote/hybrid model Together weeks for in person time

Cons

Cant think of any, really enjoying going to work (remotely) every day!

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and the people. I have worked with some of the most talented, compassionate, and customer-focused coworkers of my career. They genuinely care about one another and about delivering an exceptional customer experience. The culture that once existed was something truly special.

Cons

The company has changed dramatically, and not for the better. There have been multiple rounds of layoffs, including a significant reduction in force recently and another round before Thanksgiving. Each time, the remaining employees have been expected to absorb more work with fewer resources. Burnout is widespread, morale is low, and many employees are actively looking for opportunities elsewhere. Leadership often feels disconnected from the day-to-day reality of the people doing the work. Decisions seem to prioritize short-term cost savings over employees, culture, and long-term success. Benefits have also moved in the wrong direction, including substantial reductions to PTO and sick leave, while expectations continue to increase. The saddest part is watching the incredible culture that made ezCater stand out slowly disappear. The company used to value work-life balance, employee well-being, and trust. Today, many employees feel overworked, undervalued, and uncertain about the future. I joined ezCater believing it was one of those rare companies that truly lived its values. Looking back, that promise feels like it has faded. The people are still amazing—they’re the reason many of us stay—but leadership has made it increasingly difficult to see a long-term future here.

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