Great Idea and Product, but a Poor Culture - Operations hims & hers Employee Review

2.0
Sep 30, 2019
Recommend
CEO approval
Business Outlook

Pros

hims and hers is shaking up the medical world, and I truly believe they are making positive changes for their customers. There are some very talented and hardworking people on the team, who have created a strong company and product.

Cons

When I left the company there wasn't a culture, or rather there was only a toxic culture. There were/are a lot of hard working people who work at that company who never got the credit they deserved. The office smells of nepotism and lacked diversity. I saw many people displaced from their roles due to leadership hiring people from their past companies.

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hims & hers Response
6y
Thank you, we value open and direct feedback. We take your comments seriously and will look to make changes to ensure no one else has a similar experience. Hims is always looking to improve as we grow and we are committed to creating an inclusive, positive environment for employees.

Explore other reviews about hims & hers

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Just started seems like a really great place to work

Cons

So far there is nothing bad I can say

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

High-impact work with exceptional people. Hims gives you the opportunity to solve meaningful operational problems at scale. The pace is fast, the company is growing quickly, and you'll work alongside many talented operators who genuinely care about building something great. If you're someone who likes ambiguity and enjoys creating structure where none exists, you'll find plenty of opportunities to make an impact. There is also significant autonomy if you're willing to own problems and move quickly.

Cons

Decision-making and organizational alignment can lag behind the company's operational ambitions. There were times where ownership between HR, other HR functions, and Operations wasn't clearly defined, making it difficult to fully implement workforce strategies. Strong ideas and data-driven recommendations sometimes struggled to gain traction because priorities shifted or functions weren't aligned. As the organization continues to mature, clearer accountability and stronger cross-functional operating models would improve execution significantly. The HR organization was still maturing. As responsibilities expanded, ownership became increasingly centralized, but execution didn't always keep pace. This created situations where decisions crossed multiple functions without clear accountability, leading to rework, slower execution, and frustration for business partners.

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