Great Place to Work - IT Service Desk Technician i3 Employee Review

5.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are outstanding Culture is top notch. As a former Apple employee that speaks volumes Management encourages personal growth

Cons

In other departments, I have seen the i3 culture isn't as prevalent as it is in IT. I would assume that comes down to management but I can't speak on that.

Explore other reviews about i3

5.0
Oct 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i3 is a wonderful company. They have a great culture, amazing mission, and awesome people. Teams all work well together from my experience, and there is little to no friction or animosity between departments

Cons

My 1 drawback is that regardless of the companies growth or scaling, i3 seems reluctant to put on their "big boy pants". They insist on acting like a tech start up in many regards, maintaining lacks rules and accountability, resisting changes that impose even the slightest inconvenience, and formal policy and process that may impede innovative practices. The result is a company with little to no standardization, many preventable errors in processes, and messy products that reflect poorly on the company as a whole.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the people a lot.

Cons

Culture was fake and a show.

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