Customer service - Customer Service i3 Verticals Employee Review

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Great staff People are always really nice there but some are a bunch of hypocrites

Cons

Training is horrible they expect you to learn in a day. They say if you have questions it is ok while you are not failing to do your job right but that is not true they will think of you as someone that is not able to catch things really quick. Please do not put your family second because of this job its not worth it because it is not guaranteed There is no advancement opportunities If they do not like how you work they will not give you feedback so you can get better they will just keep you doing the same thing over and over again until they are tired of you I will not recommended no one to work here specially customer service

Explore other reviews about i3 Verticals

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Best work-life stability you can find.

Cons

Being an enterprise utility sector, limited integrations with external tools.

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- A lot of travel time (conferences, meetings, user group meetings, etc.) - Good experience in SaaS

Cons

No accountability within internal teams - Lack of internal communication - Implementation usually takes 2+ years - No commission until implementation is completed - Lack of knowledge on internal teams - Product doesn't work most of the time - Many unhappy clients - Clients leaving all of the time - Pay is horrible - They do not give any raises - Bonus consists of a $15 gift card

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