Absolutely horrible company - Clerk Support i3 Verticals Employee Review

1.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a job, if you're desperate

Cons

Utterly incompetent management. Poor training. Since i3 bought the company, the already substandard raises went down to pathetic. Then they switched our already crappy healthcare benefits to a different provider with worse coverage and over double the premiums, in effect giving us a pay cut. They "restructured" our work environment in which more work and more work is piled on employees. Employees are not replaced after they quit (and they are quitting rapidly) making the workload even worse. There is no incentive to give your best effort. They literally just gave us a pizza party, oblivious to how cringe and disrespectful that is. Morale is in the toilet. None of the employees are happy. Most are (including me) are looking for something else.

Explore other reviews about i3 Verticals

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Best work-life stability you can find.

Cons

Being an enterprise utility sector, limited integrations with external tools.

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- A lot of travel time (conferences, meetings, user group meetings, etc.) - Good experience in SaaS

Cons

No accountability within internal teams - Lack of internal communication - Implementation usually takes 2+ years - No commission until implementation is completed - Lack of knowledge on internal teams - Product doesn't work most of the time - Many unhappy clients - Clients leaving all of the time - Pay is horrible - They do not give any raises - Bonus consists of a $15 gift card

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